Frequently Asked Questions

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Frequently Asked Questions

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1. Register and log in as member or continue as guest.

2. Add items into cart.

3. Proceed to check out and fill in delivery details.

4. Confirm order and proceed to payment.

 

Note:

2 days lead time for delivery. Ie, Orders made on Monday will be delivered on Wednesday

For delivery timing, kindly check with us via whatsapp with your delivery address.

  • Dynamic QR code
  • Paynow/ PayLah to company UEN 201436861N
  • Point accumulation for discounts on future orders.
  • Discounts on birthday week
  • Notifications on promotional events

We do not accept exchange/refund request if item has been thawed and re-freeze again.

Please check items carefully before accepting delivery.

We do not accept exchange/refund request after 3 working days.

Items must be in original condition as delivered. Frozen and in original packaging un-opened.

  • “Moo” means pork
  • “Gai” means chicken.
  • “Ping” or “Bing” means grill.

So it means grilled pork (on skewers) and grilled chicken (on skewers)

  • “Paad” means stir-fry.

So it means stir-fry pork and stir-fry chicken

No, its produced right here in Singapore daily by our local Thai staff. Production process following guidelines and regulations set by our Singapore Food Authority. We do not import MooPing from Thailand as its actually illegal to do so as per SFA Regulations. Do refer to this link for more information.

Brazil is our main source.

We do not have any added msg or preservatives in our production.